NYSpins Terms and Conditions

Welcome to NYSpins. These Terms and Conditions govern your use of our website and services available at nyspins.com. By registering an account, accessing our platform, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We strongly encourage you to read this document carefully before proceeding. If you do not agree with any part of these conditions, please do not use our services.

1. About Us

At NYSpins, we operate under the name of SuprPlay Limited, a company registered in Malta under registration number C-74595, with our registered office located in Swieqi, Malta. We are part of the SuprNation group of companies. Our NYSpins online casino holds active licences from the Malta Gaming Authority (MGA), the UK Gambling Commission (account number 48695), and the Swedish Gambling Authority (Spelinspektionen). These licences govern how we provide our services across our target markets, including Great Britain, Sweden, and other MGA-regulated jurisdictions.

2. Eligibility and Account Registration

To use our NYSpins casino services, you must meet the following requirements:

• You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher).
• You must be located in a country where our services are legally permitted.
• You must not be a resident of any restricted country, including the United States and other territories where online gambling is prohibited.
• You may only hold one account per person, household, IP address, or device.
• All information you provide during registration must be accurate, complete, and up to date.

We reserve the right to request identity verification documents at any time. If you fail to provide satisfactory documentation, we may suspend or close your account. At NYSpins, we do not operate as a no-account casino — a registered account is required to access all features, including our NYSpins welcome bonus and The Marketplace loyalty programme.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods

At NYSpins, we support a range of secure payment options. Accepted deposit methods include Trustly, bank transfer, Apple Pay, Visa, Mastercard, Paysafecard, Skrill, Neteller, PayPal, and Rapid Transfer. Please note that we do not currently accept cryptocurrency as a payment method. Withdrawal options include Trustly, bank transfer, Apple Pay, Visa, Mastercard, Skrill, Neteller, PayPal, and Paysafecard. Manual bank transfers are available in special cases and may incur a processing fee.

3.2 Deposit Limits

Our NYSpins casino minimum deposit is £10 for Trustly and Paysafecard, and £20 for cards, e-wallets, and bank transfers. Currencies accepted on our platform include GBP, EUR, and SEK, depending on your market.

3.3 Withdrawals and Processing Times

The minimum withdrawal amount at NYSpins is £20. Maximum transaction limits are £20,000 for Trustly and bank transfers, and £10,000 for cards, e-wallets, and Paysafecard. Our internal processing time is up to 72 hours, with most transfers completed within 24 hours after processing. If you withdraw funds that have not been wagered at least once, a 5% administrative fee (minimum £5) will apply. For any questions regarding NYSpins withdrawal time or specific transaction queries, you may contact our support team via NYSpins live chat or email at support-uk@nyspins.com.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our NYSpins welcome bonus is available to new players from Great Britain only. To qualify, you must deposit a minimum of £25 on your first deposit. Upon doing so, we will credit you with up to 140 free spins, distributed as 20 free spins per day over 7 consecutive days on selected slot games. Each free spin is valued at £0.10. Winnings from NYSpins free spins are credited as bonus funds and subject to a 10x wagering requirement. A maximum win cap of £100 per day applies, with a total maximum win of £700. Free spin winnings expire after 7 days if the wagering requirement is not met. Please note that our NYSpins casino no deposit bonus is not currently available — a qualifying deposit is required.

4.2 Ongoing Promotions

In addition to our welcome offer, NYSpins casino bonus promotions include the following:

• Drops & Wins — powered by Pragmatic Play; daily slot tournaments with prize pools up to £3,000 and weekly Wheel Drops featuring prizes up to 100,000x.
• Weekly Cashback — we offer 5% cashback on your net weekly spend, credited every Friday with 0x wagering requirement and a minimum cashback value of £0.10.
• The Marketplace — our exclusive NY-themed loyalty programme where you earn points, unlock districts including Manhattan, and complete missions to redeem rewards such as deposit bonuses and free spins.

We do not currently offer a NYSpins casino promo code system for bonus activation. All bonuses are subject to specific terms that may change at any time. We reserve the right to modify, suspend, or withdraw any promotion without prior notice.

5. Games and Software

Our NYSpins casino slot game library features over 2,000 titles from leading software providers including Pragmatic Play, Play'n GO, Nolimit City, Games Global, Relax Gaming, Blueprint Gaming, Playson, Light & Wonder, Inspired, and Eyecon, among others. Live casino games, including NYSpins roulette, blackjack, and other table games, are exclusively powered by Evolution. We also offer arcade-style games and our Play for Prizes feature through The Marketplace.

Our NYSpins casino mobile experience is fully optimised for play via any modern web browser on desktop and mobile devices. We do not currently offer a dedicated NYSpins app or NYSpins casino app for download — all gaming is accessible through the web browser.

6. Responsible Gambling

At NYSpins, we are committed to promoting responsible gambling across all markets we serve. We provide a range of tools to help you manage your gaming activity, including deposit limits, loss limits, session time reminders, self-exclusion, and cooling-off periods. If you feel that your gambling may be becoming problematic, we strongly encourage you to use these tools or seek assistance from organisations such as GamCare, BeGambleAware, or Stödlinjen. You must be 18 or over to use our services. We may carry out age verification checks at any time.

7. Customer Support

Our support team is available 24/7 via NYSpins live chat directly on the website, as well as by email at support-uk@nyspins.com. We provide support in English. Whether you have questions about your NYSpins login, account verification, NYSpins withdrawal procedures, or any other matter, our team is here to assist around the clock.

8. Intellectual Property

All content on our NYSpins online casino platform, including but not limited to text, graphics, logos, game interfaces, and software, is the intellectual property of SuprPlay Limited or our licensed partners. You may not reproduce, distribute, or use any of our content without our prior written consent.

9. Limitation of Liability

We provide our NYSpins casino services on an "as is" basis. While we make every effort to ensure uninterrupted availability and a secure environment, we cannot guarantee that the platform will be free from errors, interruptions, or technical issues. To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, or consequential losses arising from your use of our services, except in cases of gross negligence or wilful misconduct on our part.

10. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify you via email or a prominent notice on our NYSpins website. Your continued use of our services following such notification constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

11. Governing Law

These Terms and Conditions are governed by the laws of Malta, except where UK or Swedish law applies to players within those jurisdictions as required by our respective licences. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malta, unless alternative dispute resolution procedures are required under applicable regulatory frameworks.

If you have any questions about these terms, please do not hesitate to contact us at support-uk@nyspins.com or via our 24/7 live chat service. We are always happy to help.